You can earn LinkPoints whenever you shop at any of our participating merchant outlets, identified with the LinkPoints signages. You are required to produce your LinkPoints Card at point of purchase to earn LinkPoints. An updated listing can be found at LinkPoints website. The LinkPoints may only be made to cardholders who make the purchase(s) personally at the point-of-sale.

Also, you can earn LinkPoints when you shop with the NTUC-OBC VISA Card as well as through many OCBC Bank products.

Nebo Cardholders are not able to earn/redeem LinkPoints at NTUC FairPrice supermarkets and Best Denki.

When you present your Card personally at the redemption counter, the amount of LinkPoints required for redemption is deducted through your Card using the terminal. The transaction is recorded on the receipt. You can readily redeem your LinkPoints at any of the participating merchants´ outlets identified with LinkPoints´ signages. Or you may check out who the LinkPoints Merchants are from our website at www.linkpoints.com.sg.

Alternatively, you can also redeem rewards at the LinkPoints Rewards Centre, or Online rewards via our website at www.linkpoints.com.sg.

Loss of NTUC or Max Card
You should report the loss to NTUC Link Pte Ltd. The Card may be replaced and there will be an administration fee of $3.00 (subject to GST). You may make cash payment at our rewards centre located at NTUC Centre, No. 1 Marina Boulevard, Basement, One Marina Boulevard.

If payment is by cheque, we only accept Cheque Truncation System (CTS) cheque, and it must be crossed and issued in favour of "NTUC Link Pte Ltd.”. Replacement forms may be downloaded from our website at www.linkpoints.com.sg.

Upon replacement, should your Card be found, kindly do not use the card, as it would be invalidated. You will be required to surrender the invalidated Card to NTUC Link Pte Ltd.

Loss of Passion Card
Please call the PAssion Card hotline at 6246 2288.

Loss of FairPrice Plus Card
Please call 1800 820 2020 (if in Singapore) or (65)6820 2020 (overseas) immediately.

The PAssion Card is a membership card from the People´s Association (PA) for grassroots leaders/ volunteers and members of community centres/clubs (CCs) and CC activity groups. PAssion Cardholders also enjoy privileges under the LinkPoints Rewards Programme.

Hence, PAssion Cardholders can earn and redeem LinkPoints at community centres/ clubs islandwide. Like max Cardholders, PAssion Cardholders can also earn and redeem LinkPoints at the participating LinkPoints Merchant outlets.

The LinkPoints transaction file updates from merchants (except online merchants) will be sent to NTUC Link daily. The updates will be reflected in our system on the following working weekday.

For online merchants like OCBC Bank, Lim & Tan Securities and Priceline, the transaction file updates will be sent to NTUC link on the 1st and/or 15th of every month. The updates will then be reflected in our system on the following working weekday.

LinkPoints earned in a calendar year will expire on the 31 December of that year. However, cardholders are given an additional six months grace to redeem their points. LinkPoints not redeemed after the grace period the following year will be expired.

NTUC Link reserves the rights to amend the validity period of the LinkPoints.